Returns & Refunds

You have 14 days to change your mind.

We accept returns within 14 days of receipt of your order.

Return procedure

  1. Contact us at contact@lamode-femme.fr with your order number.
  2. Return the item(s) new, unworn, unwashed, with tags attached.
  3. The return address will be provided to you by email after your request.

Return shipping costs

Return shipping costs are the responsibility of the customer, unless the item is defective or there was an error on our part.

Refunds

Refunds are processed within 7 days of receipt of the return, using the original payment method.

Exchanges

For a size exchange, please place a new order and return the original item. This process is faster for you.

Final sale items (-70%)

Items discounted at -70% may be exchanged, but are not refundable.